Prices for Oystercatchers:
Please note we can currently only take bookings from Essential Workers (as defined by the Scottish Government.) However, assuming an eventual easing of restrictions, we are taking holiday bookings on the understanding that a full refund will be given if cancellation occurs due to the pandemic.
Please visit https://www.gov.scot/publications/coronavirus-covid-19-what-you-can-and-cannot-do/ for further details.
We are proud that we have held our prices since the 2018-19 season, but to take account of increased cleaning and administrative costs, as well as increases in electricity and phone bills, prices will be increased at the rate of approximately 10% with effect from 1st April 2022.
Cost per week
|27 Mar - 10 April 2021||High (Easter)||£895
|10 Apr - 5 Jun 2021||Mid||£695|
|5 Jun - 18 Sep 2021||High||£895|
|18 Sep - 30 Oct 2021||Mid||£695|
|30 Oct - 18 Dec 2021||Low||£575|
|18 Dec 2021 - 2 Jan 2022||High (Christmas/New Year)||£895|
|2 Jan - 2 Apr 2022||Low||£575|
|2 Apr - 9 Apr 2022||Low (new season prices apply)||£635|
|9 Apr - 23 Apr 2022||High (Easter)||£985|
|23 Apr - 4 Jun 2022||Mid||£765|
|4 Jun - 17 Sep 2022||High||£985|
No of Nights
No of Nights
Oystercatchers, ¼ of 22, Lower Breakish Skye
- The contract is between the Hirer and the Owners of Oystercatchers, Mr & Mrs RB Caldwell, and will take effect when a non-refundable deposit of £100 per week booked is received and acknowledged by e-mail or post. Before booking please ensure there is availability by contacting the owner either by e-mail or telephone. Payment of a deposit indicates acceptance of these Terms and Conditions.
Period of Hire
- Lets commence at 5.30 pm on arrival date and end at 10.00am on departure date. Weekly bookings run from Saturday to Saturday. The house is let for holiday purposes only. Early arrivals or late departures may occasionally be available on request.
- Throughout the year short lets (minimum of 3 days) are sometimes available; please contact the owners for further information. Prices are set for these – roughly pro rata, but of necessity they incur an additional cleaning charge.
Booking and Payment
- A firm booking is accepted following confirmation of availability. A non-returnable deposit of £100 for each rental week is payable when a booking is made. The balance shall be payable 4 weeks before the commencement of the letting date. For bookings made less than 4 weeks in advance full payment is required at the time of booking.
Payment by Credit Card, via PayPal, is preferred – please contact us for details. Cheques should be made payable to MRS FE CALDWELL and additional time of 4 full working days for cheque clearing should be allowed
Should the balance not be paid by 2 weeks before the commencement of the let the owners retain the right to re-let the property; the deposit being forfeit.
- If you have to cancel your booking for any reason, we will endeavour to re-let the property. If we are successful, we will refund all money paid less deposit and any costs incurred in the re-letting. Otherwise full price must be paid.
- If we are unable to provide the accommodation for any reason outwith our control, alternative arrangements will be offered. If Hirers are unwilling to take up this offer, all payment already paid will be refunded less the deposit and we will be liable for no further claims. Please note, Hirers are strongly advised to take out a Holiday Cancellation Insurance Policy.
Number of Persons using the Property
- The number of people occupying the accommodation must not exceed 7 persons; this comprises 6 adults in 3 double/twin rooms and additionally there is a travel cot available for a small child.
- The number of persons occupying the accommodation must not exceed the number agreed upon at booking time. Should you wish to increase the number of people booked, you must inform the owners at least 2 weeks in advance of your stay and note that an additional cost may be incurred.
Complaints and Problems
- We will make every effort to ensure your stay is enjoyable. Should there be any complaints during your stay, please contact us immediately and we will make every effort to resolve them. We cannot subsequently consider any complaints if you have not made us aware of them at the time.
Contents, Cleanliness, Breakages or Damage
- The property is fully equipped for 6 adults (or a mix of adults and children) and a child of cot/high chair age. Water, electricity, fuel for the wood burner, bed linen and towels are all included in the letting cost.
- To help us maintain the high standard of the property, you are asked to respect the house, gardens, fittings, furniture and equipment. They should be left in the same clean, tidy condition and state of repair at the end of the letting period as at the beginning. You are asked to return all fixtures, fittings and equipment to its proper location before you leave. Please advise us if any breakage or damage should occur during your stay. Replacements will be charged at cost.
- The property will be cleaned prior to your arrival, for 3 week lets the linen and towels will be replaced at the 10 day point. For shorter lets guests are welcome to wash linen and towels in the washer/dryer. Suitable cleaning products have been supplied for your use: you are asked not to put anything into the drainage system that has not been supplied by us.
- The property may, at times of the year, have the owners’ kayaks and dinghies stored at the waterfront or on the house mooring buoy. For reasons of insurance, these are excluded from the contract of hire.
- Unfortunately, we do not allow dogs or any other pets in Oystercatchers, this includes the garden.
- Smoking inside Oystercatchers is strictly forbidden.
- The owners have no liability for any deaths, personal injury, damage or loss of personal property, unless this results from the owners' negligence.
- The use of the property and its equipment is entirely at the hirer's risk and no responsibility can be accepted by the owners for injury to the hirer or a member of his or her party, not for injury loss or damage to their belongings, including motor vehicles. The hirer is responsible for the property and its contents which should be left clean and secure at the end of the holiday and any breakages damages or faults reported to the owners.
Right of Entry
- The owners or their representatives reserve the right of entry to the property at all reasonable times for the purposes of inspection or to carry out repairs and maintenance.
It is taken that you agree to abide by these conditions once you have made a firm booking and we have accepted your deposit.
If you have any questions, please contact us.
Covid-19 and Cancellation Information
The tourism industry has been working incredibly hard designing robust policies and guidelines. These will enable our guests to have a fabulous experience, whilst providing you with as much protection as possible.
It is the responsibility of every self-catering owner to ensure that they and their properties comply with health and safety legislation. Not only in relation to the self-catering accommodation, but also the safety of guests and staff in relation to Covid-19. Limiting the spread of the Covid-19 virus is therefore an additional consideration beyond our existing responsibilities. We have a public health responsibility to ensure our accommodation is clean, not only to the eye, but also that any potential virus is removed to the best of our ability to prevent any spread.
Oystercatchers Cottage is a member of the Association of Scotland’s Self-Caterers and they have worked with other professional associations and the Scottish Government, to develop a strict cleaning protocol for self-catering. We are following these guidelines and protocols and have also completed a full Risk Assessment. We have also been certified “Good to Go” from Visit Scotland.
The open space, seclusion and privacy at Oystercatchers make it a perfect place to enjoy a safe break. So here are the changes we are making. It is important that we provide a safe environment for you to enjoy your stay. Likewise, we need to ensure the safety of our team and our local community. We hope this gives you confidence in staying with us.
Accepting Guests from 15th July
Following notice given by Scottish Government, self-catering properties were permitted to reopen for guests from 3 July 2020. We have remained closed for a little longer, in line with other sectors of the tourism industry and in keeping with the general feeling on Skye. We therefore did not until 15th July.
Current Restrictions from 23rd September
Scottish government guidance clearly states " People from more than one household (or extended household) must not stay in self-catered accommodation together while the current restrictions on indoor private gatherings are in place." We cannot therefore accept guests from more than one household under the current regulations. However as these are like to change over time, please continue to book, but it is guests' responsibility to ensure they are conforming to guidance at the time of their holiday and we would ask you to inform us of your household circumstances well in advance of your stay.
Arrival and Departure
As previously, you will be able to self-check in. We ask that you do not arrive earlier than requested under any circumstances. The keys for the front door are in a coded key press, which will be sent out to you prior to your arrival. All access information will also be sent out to you including directions and maps. We have made our Guest Folder available either as a pdf file or online, depending on what suits you – both versions will be sent out to you. If you need anything during your stay, we can be contacted by phone, text or email and our local housekeeper will be able to meet you while adhering to social distancing requirements if necessary.
We have provided notices with simple instructions as to how you can “do your bit” during your stay and prior to departure so we can have the maximum time available to make the cottage ready for the next set of guests. These notices are clearly displayed around the cottage and will also be sent out to you electronically. We ask that you vacate the cottage by 10.00 at the absolute latest on the day of departure to allow for cleaning.
Testing Positive or Developing Symptoms During or After Your Stay
Under current government guidelines, anyone who tests positive for the virus or is displaying symptoms should stay home and not travel on holiday.
According to UK Hospitality guidelines in Scotland, whilst on holiday, if a guest presents themselves with symptoms or Covid-19 or is asymptomatic but declares the need to self-isolate, they will be asked not to enter the premises, but to check out and return home. If the guest has acute symptoms, has breathing difficulties, or their life is at potential risk, they should seek medical help immediately. Please note that if you choose to stay under these circumstances, you will be liable to pay for all affected bookings (the full holiday rental for the next incoming guest/guests).
We usually request payment is made in full 4 weeks prior to arrival – this has now been extended to 10 days prior to arrival.
Should the government announce another lock-down that affects your holiday date, we will refund all fees less the non-refundable deposit to cover administrative costs. You will also be offered the option to move your booking to another date within this financial year at no additional cost, subject to availability. Should you have to cancel until next year, we would be delighted to see you in 2021 and will therefore offer next year holidays to you at a 15% discount and requiring only a £50 deposit.
In line with the guidelines, we have conducted a detailed Risk Assessment to ensure the safety of our guests and staff. We will continually review to take into account any changes in guidelines or legislation. A copy of our current Risk Assessment is available on request.
- We have completed training with the ASSC in Covid-19 Holiday Let Cleaning Protocols. This included risk assessment, how long COVID-19 lasts on different surfaces and how to effectively and safely eradicate it - including what cleaning products we should be using.
- Where appropriate, we are using Virucidal disinfectants that comply with EN 14476
- We have supplied PPE for our housekeeper and she is following a strict cleaning checklist and protocol as provided by ASSC.
- We will provide appropriate cleaning materials and disinfectants within the property for you to use during your stay. We also supply hand sanitiser but you may wish to bring your own, especially when going out
Cleaning and House Preparation Policy
Cleaning: Our cleans will be to our normal high standard, with the addition of high touch point surfaces and soft furnishings being disinfected with an anti-viral cleaner in line with guidelines. We will also leave an anti-viral spray for your use, should you want to clean any surfaces yourself upon arrival or during your stay.
Crockery and Cutlery: A set of crockery, glasses and cutlery will go through a hot wash in the dishwasher before your arrival so you know these items are completely safe to use.
TV: The TV and remote controls will be cleaned with anti-viral cleaner between every set of guests.
Books, Games, Leaflets, Maps and DVDs: We recognise that it will be impossible to clean every page of every book, every leaflet or every item of a game. We have provided a “Quarantine bin” for items used, so that they will be removed for a period of not less than 4 days between guests. We did consider removing all these items but felt that this would reduce your holiday experience and Covid-19 only survives on paper for 30 minutes. So we’ve decided to leave all these items, giving you the option to use them or not. It is suggested that you wash your hands thoroughly before and after use, and if you wish to be doubly safe, you can use the spray disinfectant.
Soft Furnishings: Sofas, throws, cushions, quilts and pillows – all scientific evidence thus far is that Covid-19 cannot live on fabric for more than a few hours. However, we have (temporarily I hope) removed additional throws and cushions. Those left in situ, including curtains and the non leather chairs, will be sprayed with disinfectant as per regulations.
Bedding and Towels: Our duvet covers, sheets, pillowcases, bath mats, towels and tea towels are always changed in between guests. All mattress, duvet and pillow protectors will also be changed between changeovers. Mattresses and pillows will also be sprayed with anti-viral disinfectant. We will need our guests to strip the beds and bag up the linen (bedding, mattress and pillow protectors) prior to their departure. Bags have been provided for this purpose. Used towels will also need to be bagged.
We hope you find the updates to our policy reasonable, but please contact us should you have any concerns or questions. Above all, stay safe and we look forward to welcoming you and your family to Oystercatchers.
Oystercatchers Cottage, Lower Breakish is a former croft house on the most famous of the Scottish Islands. As owners, we are aware that it is our responsibility to ensure that we retain this wonderful spot for future generations to enjoy just the way it stands today. We have therefore implemented the following measures:
- The Cottage is well draught-proofed and insulated, with thermal blackout linings on all curtains and trickle feed vents on all new windows.
- We have used double thickness sheep’s wool insulation in the roof spaces.
- Only Eco-friendly cleaning products and detergents are used to clean the cottage and these are also made available for guests to use.
- Low energy light bulbs are used throughout and we get our electricity from a Green supplier
- The electric heating in each room is individually timer-controlled and we set the thermostats according to the season so that the house is not over-heated.
- Our water use is monitored by a meter and we encourage guests to keep water use to a minimum.
- We supply locally-sourced, sustainably-grown, softwood for use in the wood-burning stove and actively encourage its use over electric heating. We purchase this already dried and store it to facilitate further drying to reduce pollutants and risk to health from burning wet wood.
- In line with current Government recommendations we also supply an eco solid fuel, available from the local Co-op.
- We have reduced, reused and recycled the waste generated by us and supplied information and encourage guests to do the same in line with the recycling policy of Comhairle na Gàidhealtachd. Information on recycling is made clear in the Guest handbook and by the provision of suitable containers for recycling
- All correspondence is carried out by email to reduce the use of paper – any paper we use for printing is made from recycled paper
- We have a no-smoking policy in the cottage.
- We have planted herbs in pots directly outside the kitchen for use in cooking and we have established a wildlife garden to encourage insect life, particularly bees, to the property.
- We have provided a variety of bird feeders, books on wildlife and binoculars for guests to use.
- We have a yearly shrub-planting programme - plants have been chosen for the abundance of berries produced.
- We are conducting extensive water-management works to better manage rain water run off.
- We provide laminated copies of local walks to encourage guests to walk from the cottage door and make available suggestions for car free activities.
- Details of public transport links to the Cottage are made available to guests both prior to arrival and in the Guest handbook and details of links to relevant transport websites are in the Guest handbook.
- We hope our business helps the local economy. We spend money in the local shops and restaurants, buy all our food, building materials and appliances from local firms and believe we have a minimal impact on the environment. Our “guest pack” includes gifts from local suppliers and from the Co-op
- We have provided details to guests, both prior to arrival and in the Guest handbooks, of locally sourced food and drink, at shops, cafés and restaurants, including details of those selling Fair Trade products.
- We support a specific Charity on a yearly basis and have provided information on this and opportunities for guest to contribute by means of a collection box and links to the relevant website
We seek, by implementing the above, and constantly reviewing it, to reduce the impact of Tourism on our landscape while affording a happy experience for our guests so that they want return to Scotland.
Accessibility Guide for Oystercatchers
¼ of 22 Lower Breakish, Isle of Skye
Contact for accessibility enquiries:
Fiona on + 44 7931 108378 or Email Oystercatchers1422@outlook.com
At Oystercatchers we want to make everyone's stay as enjoyable as possible and are committed to making access as easy as possible within the constraints of a sea-shore location and a house build in 1902! We aim to accurately describe our facilities and services to give you the confidence to book a holiday at Oystercatchers.
Oystercatchers is 4* rated by VisitScotland and has a Green Tourism Silver Award.
Watch the video: A video to look around the cottage
Oystercatchers is a typical Scottish ‘White House’, stone built on a slope running down to a tidal estuary which dries out at low tide. The approach roads are single track with passing places and the final 50 metres is a relatively steep part graveled track. The property is located on a number of terraces with slopes or steps from one to another and chipped stone paths; inside it is fully modernized within the constraints of a much extended 1902 property – so there are multiple levels inside and sloping ceilings upstairs with limited height in places. Overall – and with care in wet and slippery conditions - the access would be within the capability of:
- Older and less mobile guests
- Part-time wheelchair users
- Assisted wheelchair users – providing the assister was able to contend with steps and gravel / stone tracks and paths
At a Glance
The house is non-smoking
- Inside the house – downstairs - there is level access from parts of the kitchen
- To the main bathroom.
- To the sitting room
- Inside the house – upstairs – there is level access from the double bedroom and twin
- To the second bathroom (shower)
- Note that there is a step of 3 inches / 7 cm within the kitchen.
Access with steps
- There are steps from:
- The track to the top (‘Wildflower’) garden.
- The parking to the main garden and entrance (4 steps down with handrail)
- The track to the main garden and entrance (up one step of 5 inches / 12cms)
- The garden / main entrance to the kitchen (up a step and a door lintel)
- The kitchen entrance into the main kitchen area (up one step of 3 inches / 7cms)
- The main kitchen area into the downstairs twin bedroom (up one step of 6 inches / 15cms)
- There are stairs with a handrail from the kitchen entrance up to the first floor where it is then level access to:
- Double and twin bedrooms
- Shower room and toilet
- We have a mix of duvets / pillows – the main double bedroom has feather; the twin rooms have synthetic.
The address is: Oystercatchers, ¼ of 22 Lower Breakish, Isle of Skye
The ‘1/4’ relates to the old crofting system – as these smallholdings have been broken up over the years each new property takes the original number and then ‘division’ So ‘Oystercatchers’ has about a quarter of the land of the original croft meaning that it is delightfully secluded and quiet.
Oystercatchers is located at the end of a quiet road in Lower Breakish. For SatNav the co-ordinates are as per our website: 57.244763, -5.854146; or post code IV42 8QA.
For those who prefer following maps:
- When approaching from the Bridge or if you came over the Kylerhea ferry, drive towards Broadford on A87. You go over a narrow bridge as you enter Breakish. Continue until you pass the Red Skye Restaurant on your left. Turn immediately right and drive straight on, taking care as this is a very narrow road with passing places and several blind summits. There is a slightly crooked crossroads, which you continue over. Oystercatchers will be directly in front of you as you cross the lower road. There is a large sign on the edge of the property. Proceed slowly about 15 metres towards the water’s edge and you will be able to go in the gate to the cottage.
- When approaching from Broadford, take the A87 signed towards Kyle of Lochalsh/Kyleakin you will come out into the 40mph zone and then pass over a narrow bridge, giving way to oncoming traffic. Take the first left to Lower Breakish immediately after passing a full-size plastic horse (!) on your left. After approximately 500m you will come to a crooked crossroads; take the left turn and proceed carefully as there are 2 blind summits, towards the water. Oystercatchers will be directly in front of you as you cross the lower road. There is a large sign on the edge of the property. Proceed slowly about 15 metres towards the water’s edge and you will be able to go in the gate to the cottage.
On a map you will see there are 3 roads off the A87, all of which will get you to the cottage. Crofts in Lower Breakish are numbered consecutively, with numbers increasing towards the Broadford edge of the village so if you find you are on the middle road, near number 14, you should drive towards Broadford, and you will come to the road that leads down to the cottage! Crofts in Upper Breakish are numbered the opposite way round – i.e. the numbers decrease towards Braodford.
Travel by public transport
- You can get to Oystercatchers by bus or train plus taxi.
- Bus: The nearest bus stop is on the main A87. The bus stop is ¾ mile / 1 km from Oystercatchers on single track roads with no pavements. You have to book in advance for wheelchair access to buses, and most buses will only take 2 wheelchairs
- Train: to Kyle of Lochalsh – from Inverness. Details from https://www.thetrainline.com/train-times/inverness-to-kyle-of-lochalsh
Travel by taxi
- You can get a taxi from Kyle of Lochalsh train station by calling Fast Cabs in advance on 01478 612200, Mobile 07784 996902 or email firstname.lastname@example.org (this company is based in Portree and has wheelchair accessible vehicle.)
- We have parking for one car within the property accessible through a full width farm style gate – there is plenty of level room around the car for unloading. The parking is less than 25 metres from the main entrance with steps and a handrail down to the entrance, or you can use the track to get to a single entry garden gate up a step of approximately 4 inches.
Steps to main entrance
- From the track to the main entrance there is one step and a crushed stone path.
- From the parking to the main entrance there are 5 steps and a crushed stone track
- From the main entrance into the house there are 2 steps
- The paths are all sloped
- The main door is side hung and manual.
Getting around inside
There are differing levels within the ground floor.
- All bedrooms have windows and natural daylight
- All doors are standard width
- Bedrooms have ceiling lights and bedside lamps
- There are armchair seats in all bedrooms
- We have an open plan kitchen with step down into the sitting room.
- All worktops and appliances are at standard height.
- All crockery, glasses, pots and pans are in low level – under counter – storage.
- From the main entrance to the Sitting Room there is level access through a standard width door.
- There are two sofas and a high back armchair.
Getting around outside
The main garden
- Has a number of levels with slopes, steps and crushed stone pathways. There are two sitting areas – lawn or crushed stone.
- Within the main garden there is a crushed stone terrace with fixed seating and stored within it additional outdoors furniture. It is dry underfoot except in the heaviest of Highland storms.
Top 'Wildfower' Garden
- The wildflower garden is accessed by steps and is then steep and grassed with wet areas, multiple changes of slope and footing – by its nature, a haven for wildlife, animals, insects and butterflies. It is safe only for those who can manage the changes underfoot.
Bottom 'Driftwood' Garden
- The Driftwood garden is outside the fenced area; it is a terrace directly adjacent to the sea with a firepit and informal seating – some of it formed from driftwood; the access is steep and can be slippery. The garden has no boundary and drops 5 feet into the sea at high tide – children should be accompanied and supervised.
- The seashore is tidal so is covered at high water – it is therefore slippery and uneven but once across the rocks and seaweed there is a large area of flat hard packed sand – brilliant for throwing a ball or digging sandcastles!
For our guests
Emergency evacuation procedures
- We have an emergency evacuation card on the inside of the main door, fire fighting equipment and additional non-mains lighting.
- We have an information file detailing all local activities and amenities including health and emergency numbers.
- Mobile phone reception is variable in the Highlands but the house has Superfast Wifi broadband throughout.
Guide last updated: 8 December 2019
This policy (together with any other documents we refer to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Who we are
“We” or “us” means “our site” - the website you are currently viewing.
If you wish to contact us, please visit our contact page.
By contacting us, using our services or visiting our website, which is owned and controlled by us (“our site”), you are accepting and consenting to the practices described in this policy unless you inform us otherwise.
Information we collect from you
We may collect and process the following data about you:
Information you give us.
You may give us information about you by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide if you register to use our site, subscribe to our service, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, date of birth, financial information; personal description; dietary requirements; medical conditions; allergies; dependants personal information, next of kin details, employment status/history.
Information we collect about you.
With regard to visits to our site we may automatically collect the following information:
- technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources.
We may receive information about you from third parties such as online travel agents or booking engines. When that data is collected from you, you should be informed by those third parties at that stage that it may be shared internally by us and combined with data collected from multiple sources.
We also work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
[We also receive information about you from cookies. [For more information about cookies, please view our Cookies Policy.
We also receive information about you from cookies.
Uses made of the information
We use information held about you in the following ways:
Information you give to us.
We will use this information to:
- notify you about changes to our service;
- ensure that content from our site is presented in the most effective manner for you and for your device.
Where you have indicated to us that you are happy for us to do so, we may also use this information to:
- provide you with information about other services we offer that are similar to those that you have already enquired about or receive from us; and
- provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please leave the relevant box blank situated on the form on which we collect your data.
Information we collect about you.
Examples of how we will use this information includes (but is not limited) to;
- administer our services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- improve our site to ensure that content is presented in the most effective manner for you and for your device;
- allow you to participate in interactive features of our services, when you choose to do so;
- keep our services, site and premises safe and secure;
- measure or understand the effectiveness of our service.
Information we receive from other sources.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
You agree that we can share your personal information with:
- our suppliers and sub-contractors for the performance of any contract we enter into with them to allow us to provide services to you, and only where they are under a duty to deal with your personal data in accordance with the law; and
- anonymously, with analytics and search engine providers that assist us in the improvement and optimisation of our site or business.
We will disclose your personal information to third parties:
- in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
Where we store your personal data
All information you provide to us is stored on our secure servers or on secure servers operated by a third party. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will ask for your permission before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. If you have given us permission to disclose information about you to a third party, you may revoke that permission at any time by contacting us.
You have the right (subject to certain restrictions) to request any of the following; we ask that you send such requests to our contact details as listed above:
- Access – to access all the personal data we hold about you;
- Erasure – that we erase all personal data we hold about you, if that data is no longer being used for the purposes you have consented to or if you revoke your consent;
- Portability – to copy or transfer the personal data we hold about you to another party.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
We will not store your data for any longer than is necessary. If you are a user of our services, then your information will be held for as long as you continue to use our services.
If you cease to use our services, your personal data will be anonymised for statistical purposes shortly after you stop using our services.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
- Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
You can find more information about the individual cookies we use and the purposes for which we use them below:
To enable us to monitor the usage of our website and the success of our marketing, we may use Google Analytics, Jetpack Stats or Statcounter which uses a variety of cookies. These are used to track visitors and collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
If you would like to see a full up-to-date list of all cookies used by our website, you can use the following cookie-checking website http://sitebeam.net/cookielaw/test-your-compliance/ (other cookie-checking websites are available).
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.